Online psychological counselling for expats and digital nomads

Jan Kaspers — Psychologist (M.Sc.)

Process & Costs

How the process works and what costs you can expect

The initial contact

The first step in working together is an initial contact interview. With me, this is provided entirely without charge, and usually takes 30 minutes. Typically, this takes place via video-call. During this dialogue, I try to shortly understand and summarise your current situation and try to find out if I am the right counterpart for you. It's also a good opportunity to see if we match on a personal level. Please feel free to contact me if you are curious or want to make an appointment.

What happens after the initial contact?

If we should both decide and agree to work together after the initial video call, we will make an appointment for the first regular session. Within that session we will define goals and expectations of yours. Within the first session, we will also try to get an understanding of how long and how frequent the counselling should be.

How many sessions can I expect?

That depends on many factors like type of issue, motivation, personal resources, etc. Unfortunately there is no simple answer to that question, and it is always a matter of individual agreement between the two of us.

Session fees, payment and policies

The initial contact via video-call (of approximately 30 minutes) is generally free of charge. Any further sessions will be charged as shown in the table. If the session fees should be very difficult for you to afford, please contact me and we will try to find a solution.

Setting Duration Fees
Individuals counselling session 50 minutes 60 EUR
Couples counselling session 50 minutes 75 EUR
Couples counselling session 90 minutes 120 EUR

What kind of software do you use for video-calling?

In general I use Skype as my software of choice, mainly because of its common use. But I also utilise easier solutions, including browser-based services for health specialists like www.doxy.me.

What are my payment options?

Payment is possible via Paypal or direct bank deposit to a German account.

When do I pay the session fees?

The payment is always required in advance to the session. Please understand that this is necessary as there would be otherwise no security possible for me while working over the internet.

What is the cancellation policy like?

Cancellations up to 48 hrs before the appointment are free of any charge. Within the 48 hrs time frame there is a cancellation fee of 50% to be paid. No-shows will be charged with the full session fee. Please be aware that this is the only way a counsellor can have a predictable income.